Help zone
Terms & Conditions
Payment
Payment is handled by PayPal, a company you either love or loathe, or Worldpay, depending on your preference. Their systems are easy to use, and these days you don't need an account to make a payment. Everyone is happy. They are both very secure and both offer a degree of customer protection.
You can of course send a cheque, or call us on 01453 844655 and pay over the phone.
Delivery
All items sent to UK addresses are sent via Royal Mail 1st Class. This service is normally a next day service, but please allow 10 days before getting in contact with us about a lost parcel. Parcels do not need a signature, but we can only deliver to your address - so please don't ask us if we can leave it with your Gran. She's just not trustworthy.
Despatch Time We try and process your order with two working days - please note the word try..
If you're desperate, place your order then drop us an email and we'll see what we can do. What do we do with information you give us?
We ask you for your name, e-mail address, postal address, and trouser length. This allows us to process and fulfill your orders and to notify you of your order status.
When you write to us by e-mail, whether for queries, feedback or other reasons, we will retain your e-mail address.
We will not share, rent, sell or trade your personal information with any other third party. Unless, um, no we won't.
Can I pick up my t shirt from you?
Sorry, no.
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